How long will it take to receive my check stub?
Your check stub is sent instantly to you via email after you complete your purchase, check your inbox including spam folders. If you do not receive it after several minutes, or you made a mistake entering your email address contact support.
There is a mistake on my pay stub, what should I do to fix this?
If you found an error or made a mistake on your pay stub, simply contact our support department within 24 hours of your purchase and we will attempt to fix all the issues with your check stub.
What payment options do you accept?
We use Paypal to process all pay stub orders. Paypal account is not required to complete your purchase. You can use all major credit cards instead, and still enjoy security and convenience of Paypal.
I can’t open pay stub document that I received via email. What should I do?
Paystubs generated with our software are delivered to you as PDF documents. If you can not open and print them you probably do not have Adobe Reader software installed. You can download it absolutely free from Adobe website.
How accurate are taxes and YTD (Year to Date) shown on my pay stub?
Our stub builder software works directly with the payroll system that automatically calculates your state taxes and deductions based on current tax laws and information you provided when filling out initial form.
Do you have a return policy?
Unfortunately we do not provide refunds for digital downloads. All sales are final. If you have any issues or made a mistake on your pay stub contact support, and our staff will try their best to correct it for you.
Do I need special paper to print authentic pay stubs?
Special paper is not needed or required to print your pay stubs. You can use regular 8.5 by 11 letter sized paper.
Are check stubs generated by onlinepaystubmaker.com legal documents?
No, paycheck stubs generated using our online stub builder software are not legal documents.